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经营之神松下先生说过:“做生意其实也是经营人生”。这句话说起来简单,要做好却不易,因为,人生是何等的复杂多变啊!但不树立这样的经营理念就不可能取得巨大的成功,因为,人是各种商品的消费者。报载,日本东京一家小酒店生意常盛不衰,其秘诀何在?老板说,他把酒的浓度按顾客饮酒时间作了分配。若是过路的或偶然来的,就用好酒招待,若是喝酒时间较长一点的,就将浓度偏低一点的给他,要是来的是常客,喝半天或更长时间的,就逐步把酒冲淡供他喝个痛快,而且最关键的一点,就是不醉。这是酒店在邻近居民中口碑极好,道理是客人们在这里从未发生过打斗和醉倒现象。还有一例,日本千叶县有家石井药局,在办公室的墙上挂着31只空药盒,每一只药盒标明一个日期;凡来买药的顾客都留有一张病历卡,从病历卡上得知顾客的生
Matsushita manager said: “business is actually business life.” This sentence is simple, it is not easy to do, because, how complex and changeable life ah! But not to establish such a business philosophy can not be achieved great success, because people are all kinds of consumer goods. Newspaper, Tokyo, Japan, a small hotel business flourishing, the secret of what? The boss said he put the concentration of wine according to the time of drinking the customer made a distribution. If the road or by accident, to use good hospitality, if the longer drinking time, it will be a little lower concentration to him, if it is a frequent visitor to drink for a long time or half, they gradually reduce the wine For him to drink a happy, but the most crucial point is not drunk. This is a very good hotel in the neighboring residents, the truth is that guests never fight and drunk here. In another case, there was a Shijing Pharmacy in Chiba Prefecture, Japan. There were 31 empty medicine boxes on the wall of the office, each marked with a date. All customers who bought the medicine retained a medical record card, On the card that customer's life