“圣诞节前几天,一位铁路官员打电话到美国联合函包服务中心的芝加哥办公室,说有辆挂着两节拖车的平板货车在伊利诺中部抛锚了。服务中心不是圣诞老人,但它仍尽力把圣诞包裹准时送出。当地的经理为此花了很高的代价把货车拖到芝加哥,然后派了两架波音727飞机到芝加哥把货物运到佛罗里达和路易斯安那。尽管花费极大,这位经理也没有向格林威治的总部请示,甚至在几周后才告诉他们这件事情。” “A few days before Christmas, a railroad official called the Chicago office of United Service, saying that a flatbed truck with two trailers had broken down in central Illinois. The service was not Santa Claus but It did its best to send Christmas parcels on time and the local manager took a very high price to drag the van to Chicago and then sent two Boeing 727s to Chicago to take the goods to Florida and Louisiana.Although it cost so much, Nor did the manager consult the headquarters of Greenwich and tell them a few weeks later. ”