新媒体时代公众的网络问政方式获得了创新,网络舆情监督的广泛存在是政府公信力建设面临新的变数。地方政府危机意识不清、应对能力不足,官员执网能力滞后,制度建设不完善导致政府行为与公众期望偏离等,都是新时期地方政府公信力流失的重要原因。应重点从加强规则建设、强化政府自律、提高政府官员修养等途径加以改善。 The public access to politics in the new media era has gained innovation. The widespread existence of supervision of public opinion on the Internet is a new variable in the government’s credibility building. Local government crisis awareness, lack of coping ability, lagging behind the ability of officials to enforce the law, imperfect institution building lead to deviations from government expectations and public expectation, which are the important reasons for the loss of credibility of local government in the new era. The key points should be improved from strengthening rules construction, strengthening government self-regulation and improving government officials’ cultivation.