1.2013年7月4日中国保险监督管理委员会令2013年第9号公布2.自2013年11月1日起施行中国保险监督管理委员会决定对《中国保险监督管理委员会信访工作办法》作如下修改:一、将第二条第一款修改为“本办法所称信访,是指公民、法人或者其他组织采用书信、电子邮件、传真、电话以及走访等形式,向中国保监会及其派出机构反映情况,提出与保险监管相关的意见、建议或者投诉请求,依法应当由中国保监会或者派出机构处理的活动。” 1. July 4, 2013 China Insurance Regulatory Commission, No. 9, 2013 Announcement 2. Effective from November 1, 2013 China Insurance Regulatory Commission decided to make the following changes to the Measures for the Letters and Calls of China Insurance Regulatory Commission: I. Change the first paragraph of Article 2 into “The petition referred to in the present Measures means that citizens, legal persons or other organizations use the form of letters, e-mails, faxes, telephone calls and visits to report the situation to the CIRC and its dispatched offices , Put forward opinions, suggestions or complaints related to insurance supervision, and handle the activities that should be handled by the CIRC or the dispatched institution according to law. ”