在社会转型期,利益分化过程导致冲突能量上升,而社会结构转型又导致控制能量下降,二者共同作用便会导致公共冲突爆发的可能性急剧增长,并使化解冲突的难度大幅增加。在这种趋势下,要保持社会的良好秩序,关键是要提高化解公共冲突的能力。要提高公共冲突的化解能力,从宏观战略上说,必须处理好以下六个关系。在目标定位上,处理好表层平静与深层稳定的关系冲突管理的战略目标定位包括两个层次:一是保持表层平静,二 In the period of social transformation, the process of interest differentiation leads to the rise of conflict energy, and the transformation of social structure leads to the decrease of control energy. The combination of the two will lead to a sharp increase in the possibility of a public conflict and a drastic increase in the difficulty of resolving the conflict. Under such a trend, the key to maintaining a good social order is to improve the ability to resolve public conflicts. To improve the resolving power of public conflicts, it is imperative to handle the following six relations from a macro-strategic perspective. In the target orientation, to deal with the calm relationship between the surface and the deep stability of the strategic objectives of conflict management include two levels: First, to maintain the surface calm, two