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目的:探究基础护理流程优化对ICU优质护理服务质量的影响。方法:完善和优化基础护理流程,强调基础护理的重要性,转变护士对基础护理的重视程度,加强基础护理流程的培训,分别抽取基础护理流程优化前后的ICU危重患者抢救成功率、医院感染发生率及患者满意度进行比较。结果:优化前ICU危重症患者抢救成功率为84.18%,医院感染发生率为21.25%,患者及家属满意度为92.50%;优化后ICU危重症患者抢救成功率为91.41%,医院感染发生率为11.21%,患者及家属满意度为97.78%。两组各项数据比较有显著差异(P<0.05)。结论:优化基础护理流程,能够有效改善ICU优质护理服务质量,提高ICU危重症患者的抢救成功率,降低了医院感染发生率,改善了患者的护理满意度。
Objective: To explore the impact of basic nursing process optimization on the quality of ICU quality nursing service. Methods: To improve and optimize the basic nursing process, emphasizing the importance of basic nursing, changing the emphasis of nurses on basic nursing and strengthening the training of basic nursing process, respectively, to optimize the success rate of rescue of critically ill patients in ICU before and after the optimization of basic nursing process, Rate and patient satisfaction were compared. Results: The success rate of rescue in critically ill ICU patients was 84.18%, the incidence of nosocomial infection was 21.25%, and the satisfaction rate of patients and their relatives was 92.50%. The optimized success rate of rescue for ICU critically ill patients was 91.41%. The incidence of nosocomial infection was 11.21%, patients and their families were 97.78% satisfied. There was significant difference between the two groups (P <0.05). Conclusion: The optimization of basic nursing process can effectively improve the quality of ICU quality care services, improve the success rate of rescue in ICU critically ill patients, reduce the incidence of nosocomial infections and improve patient satisfaction.