新技术、新产品形态冲击下报警业的挑战与应对

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20世纪90年代,在国外安防公司的带动下,我国报警服务业开始发展起来,但当时报警行业服务对象主要以金融营业场所为主。经过近30年的发展,行业已初具规模,运营体系逐渐成熟,产品体系更加齐全,由最初的电话报警到GSM报警再到视频联网报警等,为各行业的安全带来了基本保障。目前全国范围内从事报警服务业的企业有万余家,目标客户群体已有百万户之多,可以说我国报警服务业正处于高速发展中。从事报警业的企业在为客户提供服务时,主要通过免费安装硬件、提供收费服务形式实现,不同客户群体每年的服务费用也大不相同。但随着新技术、新产品的不断研发和广泛应用,特别是互联网技术 In the 1990s, driven by foreign security companies, our country’s alarm service industry started to develop. However, the main targets of the service industry for the alarm industry were mainly financial business places. After nearly 30 years of development, the industry has taken shape, the operation system has gradually matured, and the product system has become more complete. From the initial telephone alarm to the GSM alarm and then to the video networked alarm, etc., the basic security for various industries has been brought. At present, there are more than 10,000 enterprises engaging in the service of alarm service across the country. As many as a million target customers, it can be said that China’s alarm service industry is in rapid development. Enterprises engaged in the alarm industry in providing services to customers, mainly through the free installation of hardware, providing fee-based services to achieve the form, different customer groups each year’s service fees are also very different. However, with the new technology, new products continue to develop and widely used, especially Internet technology
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