越来越多的生产企业借助第三平台开展了B2C网络直销的业务,这种模式为企业带来了巨大的销量,于此同时激增的客户数量也为客户关系管理和维护带来了巨大的挑战。随着竞争的激烈,每个新客户的成本越来越高,客户关系的维护和深度开发可以帮助企业发掘潜在的购买力,并植入品牌意识。 More and more manufacturing companies use the third platform to carry out B2C network direct sales business. This model brings huge sales to the company. At the same time, the surge in the number of customers also brings huge amounts of customer relationship management and maintenance. challenge. With the fierce competition, the cost of each new customer is getting higher and higher. The maintenance and in-depth development of customer relationships can help companies explore potential purchasing power and brand awareness.