创新,尤其是服务创新,对图书馆等行业来说是极为重要的。作为一个专门收集、整理、保存、传播文献并提供服务的科学、文化、教育和科研机构,是知识、信息、情报的汇集之所,更是精神文化的传播之地的图书馆,也应有较好的创新能力。科学评价图书馆的服务创新能力,不仅可作为改善其管理的工具,更是提高其竞争力的有效途径。 Innovation, especially service innovation, is of paramount importance to libraries and other industries. As a science, culture, education and research institution that specializes in collecting, organizing, preserving, distributing and providing services, it is a collection of knowledge, information and intelligence. It is also a library where spiritual culture is spread. It should also have Better ability to innovate. Scientifically evaluating the service innovation ability of a library can not only serve as an instrument to improve its management, but also an effective way to enhance its competitiveness.