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网站在线客服系统近年来在各个行业网站得到了广泛应用,文章对其作了简要介绍,通过对比网站在线客服系统与其他即时通讯软件的优缺点,探讨了网站在线客服系统在图书馆工作中应用的可行性。
In recent years, the website online customer service system has been widely used in various industry websites. The article makes a brief introduction of it. By comparing the advantages and disadvantages of online customer service system and other instant messaging software, this article discusses the application of website online customer service system in the library work Feasibility.