随着社会的发展,人们生活水平的提高,人们对健康的需求日益增强。同时,人们法律意识和维权意识也在增强,使得医院的医疗纠纷发生,呈现出日益增多的趋势,并不同程度地困扰着各级医院管理者,甚至干扰了医院正常的医疗秩序。因此,医疗纠纷的防范和处理已成为医院管理一项重要内容 With the development of society, people’s living standards improve, and people’s health needs are increasing. At the same time, people’s consciousness of law and the awareness of safeguarding their rights are also being strengthened. As a result, the medical disputes in the hospitals take place with increasing trends, which plague the managers at all levels to varying degrees and even disturb the normal medical order of the hospitals. Therefore, prevention and treatment of medical disputes have become an important part of hospital management