医院通过提升用户体验而与之建立长期的联系,医患矛盾或许不再是问题。提到互联网,大家都觉得很熟悉。很多医院也在用互联网技术,如云计算、大数据等等。互联网的很多技术都是公开的,用起来不难。但大多数使用互联网的企业都没有真正理解互联网的本质。总结互联网的本质,有四个关键词:用户至上、体验为王、免费和创新。第一是用户至上。对很多行业来说,用户是一个陌生的概念。传统的观念是谁购买我们的产品或服务,或者谁 Hospitals build long-term relationships with users by enhancing their user experience, and doctor-patient conflicts may no longer be a problem. When it comes to the internet, everyone is familiar with it. Many hospitals are also using Internet technology, such as cloud computing, big data and so on. Many of the Internet’s technologies are open and easy to use. But most businesses that use the Internet do not really understand the nature of the Internet. To summarize the nature of the Internet, there are four key words: user is supreme, experience is king, free and innovation. The first is the user first. For many industries, users are a strange concept. The traditional idea is who bought our product or service, or who