世界已进入知识经济时代,企业面临的是一个动态多变的全球化竞争环境,人类的知识与智力已成为具有决定性力量的资本,知识和信息企业的作用日益突出。企业管理正发生着从对实物的管理向对知识管理的转 The world has entered the era of knowledge economy. Enterprises are faced with a dynamic and changing global competitive environment. Human knowledge and intelligence have become the decisive force of capital, and knowledge and information enterprises have become increasingly prominent. Business management is taking place from the management of the kind of knowledge transfer to the management