欧洲和北美的企业每年用高达10亿美元的资金来提高雇员的知识、技艺和能力。它们希望得到什么?它们想要每个部门、单位和雇员都能理解企业的全面战略,更重要的是懂得如何去实现这个战略。其次,它们希望消除那些阻碍公司贯彻计划的障碍,比如缺乏知识和技能或某些根深蒂固的陋习。 因此,培训和开发的目的在于创建一种通用电气公司前首席执行官杰克·韦尔奇(Jack Welch)所说的“无边界的组织”。在这样的组织中,人们采取一些积极的步骤以消除那种“我知道9件事,我教会你8件”的态度,而代之以“今天结束 Businesses in Europe and North America use up to $ 1 billion a year to raise employees’ knowledge, skills and abilities. What do they hope for? They want every department, unit, and employee to understand an organization’s overall strategy, and more importantly, how to implement it. Second, they want to eliminate barriers that prevent companies from implementing their programs, such as a lack of knowledge and skills or some deep-rooted bad habits. The goal of training and development is therefore to create a “borderless organization,” as Jack Welch, the former chief executive of GE. In such an organization, people take some positive steps to eliminate the “I know 9 things, I teach you 8” attitude, and instead "end today