质量管理,就是对所有影响质量的因素和环节实施计划、组织、控制、指导以达到预定目的的过程。ISO是国际标准化组织的简称,是由许多国家的标准化机构组成的联盟。ISO9000族标准是由ISO下属的国际质量管理和质量保证技术委员会建立的一套质量管理标准。自1987年颁布以来,我国已 Quality management is the process of planning, organizing, controlling and directing all the factors and links affecting the quality in order to achieve the intended purpose. ISO is an abbreviation of International Organization for Standardization and is an alliance of standardization bodies in many countries. ISO9000 family standards by the ISO’s international quality management and quality assurance technical committee established a set of quality management standards. Since its enactment in 1987, our country has