当前,国内广大企业积极地宣贯推行ISO 9000系列质量管理标准,努力与发达国家的优秀企业在质量管理标准上接轨。不少企业已按国际标准建立实施了自己的质量管理体系,但从实施运行的效果上看却参差不齐。其中原因,除了管理者重视程度、企业技术工艺水平、管理水平的差距外,全员的质量意识、敬业精神、职业道德素质是一个重要因素。而这些方面的影响 At present, a large number of domestic enterprises actively promote the implementation of ISO 9000 series of quality management standards, and strive to excellent enterprises in developed countries in the quality management standards. Many enterprises have established and implemented their own quality management system according to international standards, but they are uneven in terms of the implementation and operation of the project. Among them, the reason is that in addition to the importance of managers, the technological level of enterprises and the gap in management level, the quality awareness, dedication and professional ethics of all staffs are an important factor. And these aspects of the impact