如何对待棘手人物办公室中大部分人都是容易相处的,只有少数人真的很难缠。领导者要针对不同类型人的特点采取跟他们相处的方法:心怀敌意的人。对待这种人最重要的就是可以让他们发泄心中的郁闷,但是决不要上他们的圈套。要是所有办法都无效,你可以暂时离开现场五分钟,给他一些时间,好让他整理一下思绪。心怀抱怨的人。这种人会故意夸张他的烦恼,希望能引起长期与他有同感的人的共鸣。对待这种人切勿表明态度(同意与否),只要给予不明确的回馈即可。优柔寡断的人。这些人可能是害怕树敌的“分析家” How to deal with difficult people most people in the office are easy to get along, only a few people really tough. Leaders should take the approach of dealing with them according to the characteristics of different types of people: hostile people. The most important thing about treating this kind of people is to let them vent the depressing heart, but never get caught up in them. If all is not effective, you can leave the scene for five minutes temporarily and give him some time to prepare his thoughts. Complacent people. Such people deliberately exaggerate his troubles, hoping to resonate with those who have long enjoyed his sympathy with him. Treat people like yourselves with no attitude (yes or no) as long as you give inaccurate feedback. Indecisive person. These people may be afraid of enemies “Analyst ”