李瑞环同志在浙江余杭市调查研究“三讲”教育的情况时强调:听群众意见经常化制度化,是贯彻全心全意为人民服务宗旨的关键环节,是加强干部培养的重要措施,必须引起各级领导的高度重视。他还指出:必须制度化,要把听意见作为工作日程中的正常安排而不是心血来潮的举动,作为决策过 When investigating the “three stresses” education in Yuhang City, Zhejiang Province, Comrade Li Ruihuan emphasized: Listening to the opinions of the masses regularly and systematically is the key link in implementing the principle of serving the people wholeheartedly. It is an important measure to strengthen cadre training and must lead to leadership at all levels The height of attention. He also pointed out: It must be institutionalized. It is necessary to regard listening as a normal arrangement in the work schedule rather than a whim, as a decision