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近几年来,全国各地因患者对医疗机构或医务人员的医疗服务不满意发生的医疗纠纷越来越多,索赔款项越来越高,不少诉至法庭、见诸媒介,使医患关系越来越紧张,医院发展受到制约。为什么造成如此局面呢?我们认为:1医院医疗质量服务态度不足之处引起纠纷。由于设备、技术等客观条件
In recent years, medical disputes involving patients who are not satisfied with medical services provided by medical institutions or medical personnel have been increasing. Claims have been getting higher and higher. Many of them have lodged complaints with the courts and the media. The more nervous, the hospital development is constrained. Why did we cause such a situation? We believe that: (1) Inadequacies in the hospital’s medical quality service attitude cause disputes. Due to objective conditions such as equipment and technology