邮电部部长吴基传宣布1997年为“邮电服务年”。为提高服务质量,全国邮电系统要达到以下10项具体目标: 1、全国电话装、移机平均时限为1个月,最长不超过3个月,移动电话即买即通; 2、电话修机做到非电缆障碍24小时、电缆障碍72小时内修复,修机及时率达到98％; 3、增加用户交费网点,采取多种交费方式,实行市话、长话、移动电话、无线寻呼集中交费,按用户需要提供账单; Wu Jichuan, minister of post and telecommunications, proclaimed 1997 the year of postal service. To improve service quality, the national postal and telecommunications system will achieve the following 10 specific objectives: 1. The national telephone loading and moving machines will have an average time limit of one month and a maximum of three months. Machine to do non-cable barrier for 24 hours, cable barrier repair within 72 hours, repair machine timely rate of 98%; 3, increase user payment outlets, take a variety of payment methods, the implementation of local calls, long distance, mobile phones, wireless Call set to pay, according to user needs to provide bills;