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一、EAP的基本理论国际员工帮助计划协会(EAPA)2003年将员工帮助(EA)定义为企业可以利用的资源,它通过核心技术,预防、识别和解决个人及生产率问题,增强员工和工作场所的有效性。国内学者张西超(2006)认为,员工帮助计划是由组织为员工设置的一套系统的、长期的服务项目;通过专业人员对组织的诊断和建议,以及对员工及其直系亲属提供的专业咨询、指导和培训,旨在帮助改善组织的环境和氛围,解决员工及其家庭成员的各种心理和行为问题,以及提高员工在组织中的工作绩效。EAP有助于提高员工个人的身心健康水平,提升工作绩效,促进职
I. Basic Theory of EAP The International Association of Employers Assistance Program (EAPA) defined Employee Assistance (EA) as a resource available to the business in 2003. It enhances employees and the workplace through core technologies to prevent, identify and resolve personal and productivity problems Effectiveness. According to Zhang Xichao (2006), a domestic scholar, Employee Assistance Program is a set of systematic and long-term service programs set up by the organization for employees. Through professional diagnosis and advice to the organization and professional advice to employees and their immediate family members, Guidance and training designed to help improve the organization’s environment and atmosphere, address the psychological and behavioral problems of employees and their family members, and improve the performance of employees in the organization. EAP helps to improve the physical and mental health of individual employees, improve job performance and promote their positions