在深化改革、发展经济的伟大变革时期,如何使企业的文件处理工作更好地为领导、为机关、为基层服务,这无疑是摆在文秘工作者面前的一个重要课题。近几年来,我们齐鲁石化公司经理办公室在这方面摸索出了一套有效的方法,明显地提高了工作效率。 一、对上、下级来文的运转过程进行定时管理。 齐鲁石化公司的上级来文单位主要有国务院（含各部委）、省政府（含各厅局）、中国石油化工总公司等,下级来文单位有34个直属机构,年均收文2200多个文号、6000余份文件,处理任务比较繁重。过去,在各个运转环节存在着不同程度的拖延现象, During the great reform period of deepening the reform and developing the economy, how to make the enterprise’s document handling work better for the leadership, the organ and the grass-roots service is undoubtedly an important issue before the secretarial workers. In recent years, we Qilu Petrochemical Company Manager Office in this area worked out an effective method to significantly improve work efficiency. First, on the subordinate communication operation of the process of regular management. Qilu Petrochemical Company’s superior units mainly include the State Council (including ministries and commissions), the provincial government (including the Office of the State Council), China Petroleum & Chemical Corporation, etc. The subordinate units have 34 subordinate agencies with an average annual number of over 2200 articles Number, more than 6000 copies of documents, the processing task is more arduous. In the past, there were various degrees of delay in various operational phases,