实施“一对一”客户关系管理,为客户“量身定作”营销策略,全心全意为客户开展特色服务,转制改革后的中国铝业河南分公司营销工作取得了显著成效。今年以来,该公司产销率、货款回收率均达到100％,客户满意度稳步上升。 中国铝业河南分公司隶属于中国铝业股份有限公司,公司资产总值40.4亿元,现有员工13656人。公司的“雪山牌”氧化铝、氢氧化铝、重熔用铝锭获国家 The implementation of “one to one” customer relationship management, tailor-made marketing strategy for customers, dedication to customers with special services, restructuring and reform of China Aluminum Henan branch has achieved remarkable success. This year, the company’s sales rate, loan recovery rate reached 100%, customer satisfaction increased steadily. Aluminum Corporation of China, Henan Branch under the Aluminum Corporation of China, the company’s total assets of 4.04 billion yuan, the existing staff of 13,656 people. The company’s “Snow Mountain card” alumina, aluminum hydroxide, remelting aluminum ingot by the country