随着医药市场的发展,临床使用的药品品种越来越多,药品的价格、收费标准经常变化。这些情况的出现对我们医院药剂工作——投药窗口工作提出了新的要求,联系当前药事管理出现的新问题,对如何以病人为中心,创一流投药窗口作一简述。 (1)提高药剂人员素质是当务之急。如何为病人做好服务,一般来说,药剂人员素质是关键,至少应具有较强的质量意识、较强的责任心和熟练的专业技能等三个基本要素。 (2)必须密切与临床医生的联系。一个医院要想发展,必须要有:一流的质量、一流的技术、一流的管理、一流的服务、一流的设备。其中关键是医院的技 With the development of the pharmaceutical market, there are more and more kinds of drugs used clinically, and the prices and charging standards of drugs often change. The emergence of these conditions put forward new requirements for the pharmaceutical work of our hospital - the window of the administration of medicines, the new problems that arise in the current management of pharmaceuticals, and a brief description of how to focus on patients and create a first-class drug administration window. (1) Improving the quality of pharmacy personnel is imperative. How to provide services for patients, in general, the quality of pharmacy personnel is the key, at least should have a strong sense of quality, strong sense of responsibility and skilled professional skills and other three basic elements. (2) Must contact the clinician closely. To develop a hospital, it must have: first-class quality, first-class technology, first-class management, first-class service, and first-rate equipment. The key is the skills of the hospital