采用问卷调查法,针对“中华”电信台湾北区分公司员工进行信息素养现状及不同背景变项间差异的探讨。在有效问卷386份下,研究发现:①员工信息素养呈中等程度,以信息伦理能力表现最佳;②员工的信息素养能力会因年龄、教育程度、工作年资、职务类别、单位层级、部门类别等不同而有所差异,且不同背景员工存在着落差。 Using Questionnaire to Probe into the Information Literacy Status and the Differences among Different Background Variables of Employees of “China” Telecommunication North Branch in Taiwan. In the 386 valid questionnaires, the study found that: (1) employees’ information literacy was moderate and their information ethics ability was the best; (2) information literacy of employees was affected by age, education level, working age, job category, unit level, department Category and so different, and there is a gap between employees in different backgrounds.