“3·15”国际消费者权益日前后,河北省纤检局按照优化发展环境和服务百姓生活的要求,积极开展技术服务活动,切实维护消费者的合法权益。一是开展网络和电话咨询活动,“3·15”期间,安排专人24小时值守举报投诉电话,共受理和解决消费者咨询及投诉15起。二是开展现场技术服务活动,派出技术服务队到省内几家客流比较大的大中型商场开展现场技术服务活动,并与商场质量管理部门进行沟 “3.15 ” International consumer rights day after day, in accordance with the requirements of optimizing the development environment and serving the people’s lives, the Fiber Inspection Bureau of Hebei Province actively carries out technical service activities and earnestly safeguard the legitimate rights and interests of consumers. First, to carry out network and telephone consultation activities, “3.15 ” period, arranged for 24 hours to report on the complaint telephone number, a total of receiving and solving consumer advice and complaints from 15. The second is to carry out on-site technical service activities, sending technical service teams to several large and medium-sized shopping centers in the province to carry out on-site technical service activities and shopping malls and quality management departments