压力管理是指针对由于压力导致的个人身心不适应的症状进行处理,一般由三部分组成:一是针对造成问题的外部压力源本身去处理,减少或消除不适当的环境因素,如改善工作环境、任务重组、分配优化;二是预防和改变个体对压力源的反应,如压力管理训练,改善沟通技巧;三是帮助个体处理压力所造成的反应,即情绪、行为及生理等方面症 Stress management refers to the treatment of the symptoms of physical and mental inadaptation caused by stress. It is generally composed of three parts: First, to deal with the external stressors that cause problems, and to reduce or eliminate inappropriate environmental factors, such as improving the working environment. , task reorganization, distribution optimization; Second, to prevent and change the individual’s response to stressors, such as stress management training, to improve communication skills; Third, to help individuals deal with the pressure caused by the reaction, that is, emotional, behavioral and physical aspects of the disease