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为提高企业对客户的整体服务质量,加强客户关系管理与客户服务中心在各个领域皇的广泛应用,加强中外企业在CTI领域的交流与合作,中国电子信息产业发展研究院于2002年7月11日至7月13日在北京国际贸易中心隆重召开“2002国际客户关系管理与客户服务中心展览会”。 2002国际客户服务中心与客户关系管理展览会将于7月11日首次隆重推出政府相关行业高层领导与
In order to improve the overall quality of service to customers, strengthen the extensive application of customer relationship management and customer service centers in various fields, and strengthen exchanges and cooperation between Chinese and foreign enterprises in the field of CTI, the China Electronics and Information Industry Development Institute was founded on July 11, 2002 Day to July 13 at the Beijing International Trade Center held a grand “2002 International Customer Relationship Management and Customer Service Center Exhibition.” 2002 International Customer Service Center and Customer Relationship Management Exhibition will be held on July 11 for the first time a grand launch of government-related industry leaders and senior