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大型医疗器械价格昂贵,使用时间长。因其技术复杂,故医院对厂家的售后服务要求较高,因而厂家售后服务的好坏不仅对机器的正常使用有较大的影响,甚至影响到医院的经济效益和社会效益。 医院在签订购货合时应严谨、周密,使厂家做好售后服务,减少购机后的开支,发挥机器的最佳效能。笔者就目前国内外一些医疗器械公司的做法,结合本院的体会,探讨合同内容的严密性对售后服务的影响。1 保修时间 按国内外医疗器械行业的惯例,机器售后保修期为1
Large medical devices are expensive and take a long time to use. Because of its complicated technology, the hospital has higher requirements for the after-sales service of the manufacturers. Therefore, the after-sales service of the manufacturers not only has a greater impact on the normal use of the machine, but also affects the economic and social benefits of the hospital. Hospitals should be rigorous and careful when signing up for orders for goods, so that manufacturers can do after-sales service, reduce the cost after purchase, and give full play to the best performance of the machine. The author of the current practice of some medical device companies at home and abroad, combined with the experience of the hospital, to explore the impact of the tightness of the contract on the after-sales service. 1 Warranty time According to the practice of the medical device industry at home and abroad, the machine warranty period is 1