从20世纪90年代开始,工作场所攻击行为发生的频率越来越高,该问题已被公认为一种职业危害,并成为西方许多国家社会各界关注的热点。据相关资料显示,工作场所攻击行为在我国一些企业中也相当普遍。工作场所攻击行为无论对个人还是组织都存在很大的消 Since the 1990s, workplace attacks have become more and more frequent. This problem has been recognized as a kind of occupational hazard and has become a hot topic of concern in many western countries. According to relevant information, workplace aggression is also quite common in some enterprises in our country. There is a great deal of consumer and organization offensive activity in the workplace