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本期专访企业:利盟国际有限公司本期专访人物:利盟国际有限公司亚太区客户支持服务总经理李东方女士专访时间:2007年4月19日专访地点:利盟国际(中国)有限公司北京办事处专访内容要点: 1、针对打印机服务市场,许多品牌厂商都在做自己的服务升级,在这个竞争的市场中,利盟是如何推出新的服务? 2、针对政府和行业客户市场,在服务上有哪些优势? 3、针对普通办公、大客户企业利盟在中国市场中的服务竞争优势有哪些? 4、介绍利盟打印服务策略在全球的发展计划?面对中国各个打印机厂商推出个性化服务理念,谈谈利盟的服务模式及策略?
Interview with: Lexmark International Limited Interview with Li Dongfang, Managing Director, Customer Support Services, Lexmark International Ltd. Date: April 19, 2007 Interview Venue: Lexmark International (China) Co., Ltd. Beijing office interview points: 1, for the printer service market, many brands are doing their own service upgrades in this competitive market, Lexmark is how to launch new services? 2, for the government and industry customer market, What are the advantages of the service? 3, for the general office, large business customers Lexmark services in the Chinese market, what are the competitive advantages? 4, introduced Lexmark print service strategy in the global development plan? Faced with the launch of various printer manufacturers in China Personalized service concept, talk about the service mode and strategy of Lexmark?