全面质量管理 (TQM)与企业过程重构 (BPR)是当今提高企业进步的两种流行的管理方法。这两种管理方法都追求企业表现及质量的提高 ,然而 ,它们经常被认为是两种截然不同的管理方式。首先对全面质量管理与企业过程重构进行了对比 ,并找出了它们的不同和互补的关系。基于这些关系 ,提出了全面质量管理与企业过程重构的相互适应性及协调性。最后 ,总结了全面质量管理与企业过程重构集成的优势与好处 Total Quality Management (TQM) and Business Process Reengineering (BPR) are two popular management approaches to improving business today. Both of these management approaches seek to improve business performance and quality; however, they are often considered two distinct approaches to management. First of all, it compares the total quality management with the reconstruction of the enterprise process, and finds out their different and complementary relations. Based on these relationships, this paper proposes the mutual adaptability and coordination between TQM and business process reengineering. Finally, it summarizes the advantages and benefits of TQM integration with enterprise process reengineering