营业小窗口服务大舞台将进行年度评选现向运营企业征集模范案例随着通信市场竞争的日益激烈和移动互联网时代的全面开启,营业厅已不再单纯作为通信企业的一个服务窗口,而是要承担起扩展客户规模、增加企业收入、树立竞争优势的一个重要渠道。角色的变化对营业厅的发展提出了更高的要求,营业厅不仅需要从外观布局、客户引导等方面进行改造,也要从管理运营、组织流程、激励机制等方面进行变革。在这一转变过程中,三大运营商涌现出了众多成 Operational small window service stage will be the annual selection is now collected from the operating business model case With the increasingly fierce competition in the communications market and the full opening of the mobile Internet era, business offices are no longer simply as a communication service window, but to To assume the expansion of customer size, increase corporate income, establish a competitive advantage of an important channel. Changes in the role of business hall put forward higher requirements for the development, business hall not only from the appearance and layout, customer guidance and other aspects of transformation, but also from management operations, organizational processes, incentives and other aspects of change. In the course of this shift, there are many major operators that have emerged