冲突是每一个组织都面临的实际问题。对待这类问题,宁愿不可能成功地解决,也不要回避。你应该采取用建设性方法解决冲突的策略。许多管理者认为冲突是不正常的,必然产生危害性,应当避免和制止。持这种态度的结果会造成一种不自然的气氛,使人们本能的侵犯行为和争论以更加不利的方式表现 Conflict is a real problem that every organization faces. It would be impossible to solve such problems rather than evade them. You should adopt a constructive approach to conflict resolution. Many managers think that the conflict is not normal and will inevitably be harmful and should be avoided and stopped. The result of such an attitude creates an unnatural atmosphere that renders instinctive abuses and debates in a more unfavorable manner