近年来,在通信行业竞争日趋激烈的大环境下,西安联通始终秉承“心系用户,服务创优”服务宗旨,坚持“以用户问题为出发点,以用户满意为落脚点”的服务目标,不断提升服务质量,为用户提供具有便捷性和专业性的联通特色化服务,并凭借服务优势,赢得了市场,赢得 In recent years, with the increasingly fierce competition in the communications industry, Xi’an Unicom has always been adhering to the service tenet of “customer-oriented, service excellence” and “customer-oriented as the starting point, customer satisfaction as the starting point”. Service goals, and constantly improve service quality, to provide users with convenient and professional Unicom featured services, and by virtue of service advantages, won the market and won