电子政务,又被称为电子政府,最早起源于美国,1993年,克林顿政府在一份名为《运用信息技术改造政府》的报告中提出了构建电子政府计划。所谓电子政务,就是运用现代信息和通讯技术,依靠电子信息化硬件系统、数字网络技术和软件技术的综合服务系统,实现政府组织结构和工作流程的优化重组,将服务 E-government, also known as e-government, originated in the United States. In 1993, the Clinton administration proposed to build an e-government plan in a report titled “Transforming the Government with Information Technology.” The so-called e-government, that is, the use of modern information and communication technology, relying on the electronic information hardware system, digital network technology and software technology integrated service system, the government organizational structure and workflow optimization and reorganization, the service