老百姓蒙冤、遭难、受气,尤其是与某一组织发生矛盾难以得到合理解决时,理性的做法之一是通过信访渠道寻求救助。从一定意义上说,信访工作是党和政府与人民群众之间的“连心线”。这条线畅通无阻,许多社会矛盾就会化 Ordinary people grievances, distress, gas, especially when contradictions with an organization is difficult to be reasonably resolved, one of the rational approach is to seek help through letters and visits channels. In a certain sense, petition work is a “connecting line” between the party and the government and the masses of the people. This line is smooth and many social conflicts will converge