张淑华女士是麦当劳中国地区训练发展部总监。十余年前，她因为刚刚接任某一营业单位的主管，正想好好有所作为。恰巧当时有一厂家代表到营业处询问是否有合办促销活动的可能？也许是因为当时的她年纪太轻且经验不足，竟对毫不熟识的厂家代表畅谈多种可能合作的点子。此次会面 Ms. Zhang Shuhua is the Director of McDonald’s Training and Development Department in China. More than a decade ago, she was trying to make a difference because she had just assumed the helm of a business unit. Coincidently there was a factory representative to the sales office asking whether there is any possibility of joint promotional activities? Maybe because at the time she was too young and inexperienced, she actually talked to many unfamiliar factory representatives about possible cooperation. The meeting