我国在社会转型过程中正进入矛盾或纠纷凸显期,这对社会管理体制改革提出了新的时代要求,寻找化解矛盾、解决纠纷之道成为当前社会管理的重要议题。本文试图从纠纷解决视角入手,在分析纠纷发展阶段的基础上,考察当前我国社会存在的多元纠纷解决机制,以讨论信访在纠纷解决中的作用,并进一步指出在当前形势下,信访的特质使纠纷解决有了更多的空间。 In the process of social transformation, our country is entering the period of highlighting contradictions or disputes. This has set new requirements for the reform of the social management system. It has become an important topic for social management to find solutions to conflicts and resolve disputes. Based on the analysis of the stage of dispute development, this paper attempts to examine the current system of multiple dispute resolution in our country so as to discuss the role of letters and visits in dispute resolution and further points out that in the current situation, Dispute resolution has more room.