群众工作是一项社会系统工程,必须抓住人的活动平台,并在各个平台上有一支群众工作的专业队伍,实现群众工作全覆盖。在城市,一般人的活动平台有三个:从小在家庭、长大在学校、毕业在单位。与之相对应,新时期的城市社区群众工作创新应该有“三工队伍”和“三区平台”。所谓“三工队伍”是指由“政工(主要指党员干部)、社工(主要指社区工作或专业社会工作者)、义工 Mass work is a social systematic project. We must seize the platform of human activities and have a professional team of mass work on all platforms to achieve the full coverage of mass work. In the city, the average person has three platforms for activities: growing up in school, graduating from home, graduating from home. Correspondingly, the work of urban community masses in the new period should have ”three work teams“ and ”three-zone platforms.“ The so-called ”three work teams “ refers to ”political work (mainly refers to the party members and cadres), social workers (mainly refers to community work or professional social workers), volunteers