柔性管理是在遵循人的心理行为规律的基础上,采用非强制性的管理方式,引导人们自觉为实现组织目标而行动的过程。它以人的管理为中心,注重运用微妙的文化暗示,运用价值观、道德规范、情感等精神要素,对人的内心世界进行隐性的、内在的管理,施行心灵塑造,引导行为取向,开发人力资源,通过人们的自我约束和自我激励,促使人们去实现组织的目标。柔性管理与刚性管理互为补充,形成统一的管理体系。与运用行政指令、组织 Flexible management is based on the rules of people's psychological behavior, based on the use of non-mandatory management methods to guide people consciously to achieve the goal of the organization and action process. Focusing on human management, it places emphasis on the use of subtle cultural cues and implicitly and inherently manages the inner world of people by applying the spiritual elements of values, morals, and emotions, implementing spiritual shaping, guiding behavioral orientation and developing human resources Resources, through people's self-restraint and self-motivation, prompting people to achieve the organization's goals. Flexible management and rigid management complement each other to form a unified management system. With the use of administrative instructions, organization