今年的“3.15”又爆出了几个重磅炸弹:业界管理典范、跨国大鳄都榜上有名。“眼见为实”的视频画面,内部员工的一举一动、一言一行,让那原本在消费者心目中树立的光辉而可信赖的形象荡然无存。仿佛多年努力树立的伟岸身形轰然倒地。当承诺不再可靠,当质量不再被保证,当消费者的信赖被一次次无视和践踏时,企业的危机也就不远了。质量就如时间一样精准公平,让那些不重视它投机取巧的企业身败名裂。今天我们特邀两位嘉宾一起讨论质量管理如何制约企业成败。 This year’s “3.15 ” broke a few blockbuster bombs: the model of industry management, multinational predators are on the list. “Seeing is believing ” video screen, every move of internal staff, words and deeds, so that originally set in the eyes of consumers shine and reliable image disappears. As if many years of efforts to establish the Wei shore stature crashing to the ground. When promises are no longer reliable, when quality is no longer guaranteed, the crisis in business is not far off when consumer trust is repeatedly ignored and trampled. Quality is just as accurate as time, leaving organizations that do not value it as opportunistic. Today, we invited two distinguished guests to discuss how quality control limits the success or failure of an enterprise.