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7月26日,由中国电子信息产业发展研究院(CCID)主办的、赛迪资讯顾问有限公司承办的“2001年中国 IT 产品用户服务满意度调查”揭晓,在投影机类产品的六个奖项中,神州数码独家代理的东芝投影机和自有品牌晨星投影机摘得两项大奖,分别荣膺“最佳用户服务满意度奖”和“最佳服务承诺兑现奖”,可谓双喜临门。特别值得一提的是,晨星是此次惟一获奖的国有投影机品牌,这将有利于国有品牌今后的发展。本次调查涉及36个城市,涵盖了行业、商业、企业、政府及家庭用户,在调查中这些用户表示投影机产品近年来“同质性”日趋明显,于是服务成为用户选择投影机的重要因素之一。今天神州数码荣获以上两项殊荣,表明东芝、晨
On July 26, 2001, “Satisfaction Survey on Customer Service Satisfaction of IT Products in China,” hosted by CCID, was conducted by CCID Consulting Co., Ltd. It was announced on June 26 that six awards for projector products Among them, Toshiba won the two prizes of Toshiba Projector and its own-brand Morningstar projector, which were awarded “Best User Service Satisfaction Award” and “Best Service Commitment Redemption Award” respectively. It is particularly worth mentioning that Morningstar is the only state-owned projector brand that has won the award, which will benefit the future development of state-owned brands. The survey involved 36 cities covering a wide range of industries, businesses, businesses, governments and home users. During the survey, these users said that projector products have become more homogeneous in recent years, and service has become an important factor in users’ choice of projectors one. Digital China today won the above two awards, indicating Toshiba, morning