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[目的 /意义]从非用户视角思考研究型图书馆创新改革问题,为研究型图书馆确立适应发展要求的战略、选择合理的变革路径提供参考。[方法 /过程]通过对大量文献的调研,对主要用户大量流失的原因进行系统的分析,在此基础上提出可以供研究型图书馆选择的几种变革路径。[结果/结论]基本观点:用户与非用户之间可以相互转化,当前传统用户的大量流失需要引起学术界和图书馆界的高度重视,加大这方面的研究。对于非用户的研究需要与图书馆战略研究相配合,因此,图书馆战略研究成为解决此问题的关键点。图书馆必须提供与主要用户需求相匹配的服务,而不是期待用户改变以适应图书馆。通过加大对用户与非用户的研究,可以使决策者们对图书馆转型与变革的方向更加明晰;同样对非用户和用户的研究是图书馆战略研究不可或缺的组成部分,甚至是特别重要的关键点。因此,通过对非用户的研究,提供图书馆的变革路径,将具有重要的学术价值和现实意义。
[Purpose / Significance] Thinking about the innovation and reform of research libraries from a non-user perspective, providing reference for the research library to establish a strategy that meets the requirements of development and choosing a reasonable path of change. [Methods / Processes] Through the investigation of a large number of documents, we systematically analyze the causes of the massive loss of major users, and on this basis, propose several ways for the selection of research libraries. [Result / Conclusion] The basic view: Users and non-users can transform each other. The current mass loss of traditional users needs to pay great attention to academia and the library community, to increase research in this area. Research on non-users needs to be coordinated with library strategy research. Therefore, the study of library strategy becomes the key point to solve this problem. Libraries must provide services that match the needs of key users, rather than expecting users to change to accommodate the library. By increasing the number of users and non-users, policymakers can make the direction of library transformation and change clearer. Similarly, research into non-users and users is an integral part of library strategy research, and even special Important point. Therefore, through the study of non-users, to provide the path of library reform will have an important academic value and practical significance.