美国《监督管理》月刊近年来向500位经理、基层主管等征询的结果,优良主管应严守下列的“五不”原则: ①切勿在众人面前处罚或批评员工 每当主管在众人面前处罚员工时,该员工的自尊心一定随着处罚而丧失殆尽。同样的,这位主管也会失去其他部属的尊敬。因此,主管对部属的任何批评,应当私下尽可能以建设性的方式进行。 The results of the US “Supervision and Management” monthly in recent years involving 500 managers, grass-roots supervisors, etc., excellent supervisors should strictly abide by the following “five noes” principle: 1 Do not punish or criticize employees in front of the public whenever the supervisor punishes employees in front of everyone. At that time, the employee’s self-esteem must have been lost with the penalty. Similarly, this supervisor will lose the respect of other subordinates. Therefore, any criticism of subordinates by supervisors should be conducted in a constructive manner as much as possible.