《银行业金融机构消费者权益保护工作考核评价办法(修订版)》的发布为银行业金融机构提升消费者权益保护工作提出了新指引,为了扎实推动《办法(修订版)》落地,部分地方银监局多措并举,有力地提升了银行业金融机构消费者权益保护能力。根据新修订的《银行业金融机构消费者权益保护工作考核评价办法(修订版)》(以下简称《办法(修订版)》),部分地方银监局通过制 The promulgation of the Measures for Examination and Evaluation of the Work of Consumer Rights Protection in Banking Financial Institutions (Revised Edition) has set new guidelines for banking financial institutions to enhance the protection of consumers’ rights and interests. In order to solidly promote the implementation of the Measures (Revised Edition), some parts The CBRC takes measures to promote the banking sector and enhance the protection of the rights and interests of consumers in banking institutions. According to the newly revised “Measures for the Assessment and Examination of Consumer Protection Work in Banking Financial Institutions (Revised Edition)” (hereinafter referred to as the “Measures (Revised)”), some local banking regulatory bureaus