作者以St.Clair医院招收员工为例,分析了员工的证书与其实际能力、品格不符合的原因。由于这类事件的发生并非偶然,所以作者提出了具体对策。作者强调,对这类员工管理不力,势必会挫伤其它员工的积极性。由于改造员工素质的工作并非一朝一夕即能见效,所以要防止发生类似事件,关键在于招聘时对员工要严加选择。 The author takes the staff of St. Clair Hospital as an example to analyze why the employee’s certificate does not correspond to his actual ability and character. Since the occurrence of such incidents was not accidental, the authors proposed specific countermeasures. The authors stress that poor management of such employees will inevitably dampen the enthusiasm of other employees. Since the work of improving the quality of employees does not work overnight, the key to preventing the occurrence of similar incidents is to strictly select employees when recruiting.