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Nortel Networks 于7月初宣布,将增强其Symposium 网络响应服务器的电子邮件反应管理系统功能,从而提高互联网客户呼叫中心的服务水平。Symposium 网络响应服务器作为 NortelNetworks 一体化网络战略的一部分,采用基于
Nortel Networks announced in early July that it will enhance the functionality of its Symposium web response server’s email response management system to improve the service levels of its Internet customer contact center. Symposium Network Response Server As part of the Nortel Networks integrated networking strategy,