随着市场竞争逐渐加剧,酒店员工无论是面对外界的竞争还是内部竞争都具有较大的心理压力,这就要求酒店管理者能够正确处理员工的工作问题,制定相关的对策减少员工的心理压力,使员工积极努力地为顾客提供贴心的服务。本文通过对目前造成员工心理压力的原因进行了详细地分析,并且提出相应的减压对策,为现代酒店的员工管理提供理论基础和依据,进一步促进酒店能够长期稳定地在变化的市场环境中发展与进步。 With the gradual intensification of market competition, hotel employees have greater psychological pressure in the face of external competition or internal competition, which requires hotel managers to correctly handle the work of staff issues and formulate relevant measures to reduce staff psychological stress , So that employees actively work hard to provide customers caring service. In this paper, we analyze in detail the reasons that cause the psychological pressure of employees and propose countermeasures to reduce the pressure, which will provide a theoretical basis and basis for the management of modern hotels, and further promote the long-term and stable development of hotels in a changing market environment. And progress.