知识的有效管理,已成为事关组织生存、发展与繁荣的大事之一。知识的传递并不是一件新鲜事,早在几千年前,个体工商业的所有者就已开始将他们的商业智慧传给其后裔子孙,手工匠人则煞费苦心地手把手将本领传给徒弟,工人们也在工作中交换经验;但作为一项有意识的实践而言,知识管理确实还很年轻,许 The effective management of knowledge has become one of the major issues concerning the survival, development and prosperity of an organization. The passing of knowledge is not new. As early as thousands of years ago, the owners of individual business and industry began to pass on their business intelligence to their descendants. Handicraftsmen took great pains to pass on their skills to apprentices. Workers Exchanging experience at work; but as a conscious practice, knowledge management is indeed still young,